The monthly digital subscription has a minimum duration of 1 calendar month; therefore, if activation does not take place on the first day of the month, the system considers the initial period as the "Pro-rata Period", to which the following calendar month is added. In this case, it will therefore be possible to request any cancellation of the service only starting from the following month. You can purchase your digital subscription directly online by visiting our website shop.virginactive.it/revolution/abbonamentodigitale/
The annual digital subscription lasts 12 months starting from the activation date indicated in the confirmation email. There is no option for a temporary suspension of the annual digital subscription. You can purchase your digital subscription directly online by visiting our website shop.virginactive.it/revolution/abbonamentodigitale
You can cancel your digital subscription by the end of the calendar month in which you wish to stop the service. To request cancellation of your subscription, simply access your personal area CLICKING HERE and enter, in the LOGIN section, the same credentials you use to access the Virgin Active Revolution app (email and password) You will then need to click on “MY SUBSCRIPTIONS” and then on “CANCEL SUBSCRIPTION”.
The annual digital subscription will automatically end at the end of the 12 months, with no need for any communication from you and with no automatic renewal.
If you have received/won a complimentary activation code, you will find all the details and instructions for its use inside it.
In general:
If the message “invalid code” appears, the code entered may have expired, already been used, or you may be using the wrong activation landing page. Make sure you follow the voucher instructions and enter the code first, then your personal details. If you continue to have difficulty activating your discount code, you can write to servizioclienti@virginactive.it
To immediately reactivate your training experience and access the app and website again, simply follow these simple steps. You can make the payment simply by CLICKING HERE, using your credit card:
You can write to servizioclienti@virginactive.it
The charge request is always sent by the 2nd day of each calendar month in which the subscription is active.
You can pay for your monthly digital subscription by providing, as the payment method for monthly automatic charges, any credit card that supports recurring payments (“Recurring”)
The annual digital subscription is paid in a single payment at the time of activation, using your credit card. For this type of subscription, it is therefore not necessary to leave a payment method (credit card) for automatic charges.
Download the Virgin Active Revolution app or access the website virginactiverevolution.com/login. Click on “ACTIVATE YOUR ACCOUNT”, enter your tax code and follow the instructions received by email. Then use the same email and the password you have just created to access the app and start training.
If you already have an active subscription at one of our clubs in Italy, access to the Revolution platform is already included in your subscription* .
Simply download the Virgin Active Revolution app and log in with the same email and password you use to access the Virgin Active Italy app.
If you receive the “incorrect credentials” error, you are entering an invalid or outdated password. In this case, you will need to recover your password using the Virgin Active Italy app. As soon as you have completed the password recovery procedure on the Virgin Active Italy app, you will be able to use the same login credentials for the Virgin Active Revolution app as well.
You can pay with a credit card in the name of a third party, provided that the cardholder has given consent. By providing Virgin Active with the Payment Method details (credit card), you confirm that you are the holder or that you have previously obtained authorization to use it from the relevant holder.
The Virgin Active Italy Digital Subscription allows you to use Virgin Active on-demand digital workouts through the Revolution platform, with multi-device access at virginactiverevolution.com. or through the Virgin Active Revolution App. The Digital Subscription includes all workouts guided by our Live Trainers, the library of over 4,500 classes divided into 11 training categories, and the exclusive content offered only on the Revolution platform, such as the latest episode-based Series and audio Podcasts. In addition, your Digital Subscription includes 1 admission per month to a Virgin Active Italy club.
You can subscribe to the service conveniently online on the website virginactive.it/revolution/acquista
The MONTHLY Digital Subscription entitles you to enjoy the experience and services of Virgin Active Clubs of the “Life” and “Premium” types in Italy for 1 (one) day per month. In addition, this Digital Subscription allows you to enjoy the same experience at our “Premium Plus” and “Collection” clubs at a discounted price of €10.00, to be paid directly at the Reception of the club you choose. If, on the other hand, you decide to purchase the ANNUAL Digital Subscription, your monthly access will also include Premium Plus and Collection clubs, without having to pay any additional fee. You can check the type of club you wish to access by clicking HERE. As regards booking a scheduled class, you can do so independently by using the WEBSITE , entering in the "LOGIN" section the same credentials you use to access the Virgin Active Revolution App. Bookings will open 48 hours before the start time of the class you are interested in. For access to free training, you can go directly to the club without needing to book. When entering the club, both for free training and for participation in a booked class, you will need to stop at reception to register your attendance. Remember to bring an identity document, a padlock for the locker, a towel for the equipment, and a water bottle.
Every week, 30 new workouts and 1 Podcast are uploaded, which you will find in the on-demand section so you can follow them Anytime anywhere.
You can save your favorite class by clicking on the “heart” symbol.
You can follow your favorite workouts with different durations: 10, 15, 20, 30, 40, 45 or 60 minutes each.
You can search for your favorite classes by clicking the SEARCH button, entering the training category in the navigation bar at the bottom and/or using the FILTERS button to select the Live Trainer, Level, Duration of your workout, and much more!
The seasons of episode-based Series are new exclusive content on the Revolution platform. Follow all the videos in sequence for progressive training, episode after episode, dedicated to the specific goal stated in the series name.
Podcasts are new original audio content available exclusively on the Revolution platform, for your indoor or outdoor workouts. Try a new way of training at home or in the park, wherever and whenever you want, accompanied only by the encouraging and motivating voice of our Live Trainers.
To log in, both on web and app, simply download the VIRGIN ACTIVE REVOLUTION app or go to the website virginactiverevolution.com and click on "Activate your account", entering your tax code or your customer number (person id), and completing the registration and creation of your profile.
If you have already been our customer or have previously activated your profile, you can use your credentials (i.e. the email and password that you already used previously on the Virgin Active Italy app) or recover them directly from the login page of the Virgin Active Revolution app, in the dedicated password recovery field.
The library of digital workouts divided by training categories remains accessible in the Revolution section of the Virgin Active Italy app.
To log in to the platform virginactiverevolution.com, to the dedicated Virgin Active Revolution app and to use the exclusive content and the latest Series and Podcasts, simply use your Virgin Active credentials, i.e. the email and password that you already use for the website virginactive.it and for the Virgin Active Italy app, which you will continue to use to manage your subscription and your entire club life.
You can request password recovery at any time in just a few clicks on the platform virginactiverevolution.com, on the dedicated Virgin Active Revolution app and on the Virgin Active Italy app in the dedicated password recovery field.
Remember that you will need to use the email used when activating your account.
Chat with our staff from Monday to Friday from 8:00 to 20:00 and on Saturday from 9:00 to 18:00. For any information or requests, write to us at servizioclienti@virginactive.it. We will be happy to help you.
